Welcome
Waypoint’s bonus workflow is designed to be simple: say what happened in Slack, answer any missing follow-up questions, review the preview, then save the structured event. The team should not calculate payroll in Slack and should not edit the bonus spreadsheet directly.
Your Bonus Channels
Use the right channel so live visibility, test intake, and audit history stay clean.
📊 #waypoint-bonus
Visibility
Use for bonus eligibility, coaching, review queues, assist-stop visibility, and manager-safe summaries.
🧪 #waypoint-bonus-sandbox
Fake data
Use for sandbox testing only. Practice commands without touching real driver records.
📝 #waypoint-bonus-intake-test
Intake beta
Use to log operational facts: assists, rescues, incidents, bonus exceptions, and coverage closeouts.
Daily Dispatcher / Offshore Workflow
Post events when they happen. Submit a closeout when your coverage window ends.
During the shift
- Log every assist or rescue when it happens.
- Log incidents or exceptions that may affect Clean Shift status.
- Answer Waypoint follow-up questions in the thread.
- Do not wait until end of day if the event is known now.
End of coverage window
- Submit a closeout for your team/window.
- Confirm no exceptions, already-logged exceptions, or manager review needed.
- Managers review saved events before calculator/payroll use.
Assist / Rescue Logging
Use this when one driver helps another driver, takes stops, or rescues a route.
@Waypoint log assist [assisting driver] helped [assisted driver/route] [number] stops [source/team] [status]Good examples
Waypoint needs these fields
| Field | Example |
|---|---|
| Assisting driver | Carlos |
| Assisted driver / route | Abdul or Route 305 |
| Stop count | 24 |
| Assigned by / source | India Dispatch, Onsite Dispatch, Manager |
| Status | Completed, Partial, Cancelled, Pending Confirmation |
Incident / Exception Logging
Use this when something may affect Clean Shift Bonus, route completion, safety, quality, attendance, DVIC, or manager review.
@Waypoint report incident [driver] had [issue] [clean-shift impact] [manager review]Examples
Common incident types
| Category | Examples |
|---|---|
| DVIC / compliance | Missing, rushed, incorrect, photo issue |
| Safety | Accident, collision, near miss, unsafe behavior |
| Quality | Customer complaint, POD/photo issue, route incomplete |
| Attendance / behavior | No call/no show, late, refused instruction/assist |
Waypoint: What is the Clean Shift Bonus status for this event?
No Clean ShiftPending ReviewNo ImpactCoverage Closeouts
Closeouts tell managers whether your coverage window is clean, complete, or still needs review.
Best format
Examples
Required fields
| Field | Examples |
|---|---|
| Team | India Dispatch, Onsite, Manager |
| Coverage window | Morning, Afternoon, EOD |
| Status | No exceptions to report, Exceptions already logged, Needs manager review |
status: No exceptions to report.Saving, Cancelling, and Correcting
Waypoint does not save a structured event until the preview is complete and someone confirms it.
✅ Save
When the preview is correct, reply in the thread:
✏️ Correct a field
Use field: value in the thread, then save after the preview updates.
🚫 Cancel
If the intake is wrong or accidental, cancel it before saving.
Privacy Rules — Important
Slack is for operational facts. Private payroll math stays out of the channel.
✅ Post this
- Driver names
- Route / assist details
- Stop counts
- Incident category
- Clean Shift status: Yes / No / Pending Review / No Impact
- Whether manager review is needed
🚫 Do not post this
- Pay rates or hourly wage
- Gross pay, net pay, deductions, paycheck info
- ADP/payroll hours
- Employee IDs
- Exact payout estimates or “how much is owed”
- Private payroll calculations
@Waypoint log assist Carlos helped Abdul 24 stops India completedNot correct:
Carlos is owed money for the assistManager Review
Managers use saved intake records to review exceptions and approve/reconcile what should feed the private calculator later.
Managers review
- Saved assist / rescue records
- Saved incident / exception records
- Closeout confirmations
- Pending or disputed clean-shift decisions
- Anything marked Needs Manager Review
Current beta rule
It creates reviewable operational records. Payroll/admin calculates final private numbers separately after manager review.
Quick Reference — Pin This
Use this table when someone asks “where do I post this?”
| Need | Where / How |
|---|---|
| Bonus status or audit summary | #waypoint-bonus → /bonus or /bonus audit |
| One driver status | #waypoint-bonus → /bonus driver Driver Name |
| Fake bonus practice | #waypoint-bonus-sandbox → /bonus sandbox |
| Assist / rescue logging | #waypoint-bonus-intake-test → mention @Waypoint |
| Incident / exception logging | #waypoint-bonus-intake-test → mention @Waypoint |
| End-of-window closeout | @Waypoint closeout India afternoon no exceptions |
| Save completed intake | Reply save in the thread |
| Cancel intake | Reply cancel in the thread |
| Correct a field | Reply field: value in the thread |
Common Questions
Do I need to open the spreadsheet?
No. Post in Slack, answer Waypoint’s follow-ups, and save the preview. Managers/admins handle spreadsheet/calculator reconciliation.
What if Waypoint misses something?
Reply in the thread using field: value, or cancel and repost the event more clearly.
Are saved intake records payroll final?
No. They are structured operational records for manager review. Final payroll calculations stay private.
Can I post “no exceptions”?
Yes. Use a closeout, for example: @Waypoint closeout India afternoon no exceptions.