Simple rule: say what happened in Slack → Waypoint asks missing questions → preview appears → reply save when correct. Do not calculate payroll in Slack.
| Channel | Use |
|---|---|
| #waypoint-bonus | Bonus eligibility, coaching, review queues, driver lookups: /bonus, /bonus driver Name, /bonus audit. |
| #waypoint-bonus-sandbox | Fake-data testing only: /bonus sandbox. |
| #waypoint-bonus-intake-test | Assist/rescue, incident/exception, and coverage closeout logging. |
Required fields: assisting driver, assisted driver/route, stop count, assigned by/source, status.
Common types: DVIC issue, safety issue, accident/collision/near miss, customer complaint, quality issue, route incomplete, attendance issue, refused instruction/assist.
Required fields: team, coverage window, status.
Saved intake records are structured operational records for manager review. They are not payroll-final until approved/reconciled.
| Post this | Do not post this |
|---|---|
| Driver names, route/assist details, stop counts, incident category, Clean Shift status, manager review needed. | Pay rates, hourly wage, gross/net pay, ADP/payroll hours, employee IDs, exact payout estimates, “owed” amounts, deductions/paycheck info. |
Correct: @Waypoint log assist Carlos helped Abdul 24 stops India completed
Not correct: Carlos is owed money for the assist
| Need | Use |
|---|---|
| Bonus status | #waypoint-bonus → /bonus |
| One driver lookup | /bonus driver Driver Name |
| Assist/rescue logging | #waypoint-bonus-intake-test → mention @Waypoint |
| Incident/exception logging | #waypoint-bonus-intake-test → mention @Waypoint |
| Closeout | @Waypoint closeout India afternoon no exceptions |
| Save | Reply save in thread |
| Cancel | Reply cancel in thread |
| Correct | Reply field: value in thread |